Controlling a discussion

Active listening: responding to motivate

  • Right.
  • OK. Yes, I see.
  • Thank you for bringing this up.
  • Absolutely.
  • I can imagine.

Active listening: reformulating to clarify

  • In other words, …
  • So, you think that …
  • You mean that …
  • So you're telling me that …
  • So what you're saying is that …
  • Are you saying that .?
  • Am I correct in assuming that …
  • Let me just make sure - your point is that …
  • If I have understood you correctly, your point is that …

Moving off the point

  • Could I digress for a minute?
  • I know it’s not on the agenda, but …

Keeping to the agenda

  • I think we are digressing. Can we come back to the main question?
  • I think we’re getting side-tracked. The main question is …
  • I’m not sure that is strictly relevant. Can we return to …
  • That is outside the scope of this discussion. Can we stick to the topic, please?
  • Can we move on?

Referring forward

  • We’ll come to that later.
  • We’ll be dealing with that in a moment.
  • Can we talk about this later?

Referring back

  • As we discussed a couple of minutes ago, …
  • We have already talked about this. Can we move on?

Postponing

  • Shall we skip this item?
  • I think we can forget this idea. We’ve already discussed it.
  • I suggest that we deal with this topic another time.
  • We’re rather short of time so we should move on to …

Confirming a decision

  • OK. So we have decided to …
  • Does everyone agree with that?
  • Is that clear?

Closing and moving on

  • I think that’s everything on that.
  • Can we leave this subject now and move on to the next topic?
  • The topic we agreed to discuss is …
  • Now we come to the question of …